Roy Altman is founder/CEO of Peopleserv, a software/services company. Previously, he was Manager of HRIS Analytics and Architecture at Memorial Sloan Kettering Cancer Center. Over a multifaceted career, Roy has a history of delivering ROI to well-known companies in several industry sectors and is the creator of multiple commercial software products. He has co-authored five books on Business Process Management (BPM), and published articles in IHRIM Workforce Solutions Review and The Saturday Evening Post. Altman has presented at several HR and BPM industry and academic conferences. He is on the faculty of NYU’s new MS in Human Capital Analytics and Technology program, and has also taught at Columbia University and Baruch College. Altman serves on the editorial committee of IHRIM Workforce Solutions Review magazine.