Organizations need to measure and monitor the positive or negative contributions of their Human Capital (workforce) on business performance. The ability to measure the effectiveness (positive or negative) of HR Programs on human capital and show the relationship between HR programs and business results is critical.

HR Organizations need to measure and monitor how effective is the operational management of human resources through the design, delivery and support of HR and Employee Services.

Collective HR Solutions applies a "Balanced Scorecard" approach to working with you in developing meaningful metrics around Human Capital. The "workforce" perspectives include:

• Financial - measures such as revenue, sales, and costs as they relate to your workforce.
• Customer - things like impact to sales and customer satisfaction as a result of employee training programs.
• Internal - measures of internal activity such as turnover, delivered training, leadership development programs completed.
• Growth and Learning - gap analysis of competencies/skills, movement of people around the organization, etc.